Reference

unit888 Legal for Your Account

unit888 Legal sets out how we handle account access, personal data, cookies and payment records for Indonesia.

Account termsData and cookiesIndonesia access
unit888 unit888 Legal for Your Account
HELP WITH POLICY

Resolve Legal Questions Through Your Account

A clear contact route helps when a Legal question affects your login, wallet record or account status.

Account access route If phone verification or a login check stops your account step, use the support…
Wallet status route For DANA, OVO, GoPay or QRIS questions, include the payment reference and status shown…
Policy contact route You can ask us to clarify a clause, explain a data request or record…
DATA HANDLING

How We Apply This Legal Policy

Legal handling is practical: we use account details to operate access, match payment records and protect the account from unauthorised changes.

Personal data use

We use the details you submit for account access, phone verification, payment matching and policy contact.

Cookie controls

Cookies can help keep a signed-in mobile browser connected to the correct account step.

Account security

Phone verification and payment ownership checks help us distinguish an account holder from an unauthorised change.

Record retention

We retain account, payment and support records only for the period needed for the stated operational or policy purpose.

Policy changes

When a Legal clause changes, we place the revised wording where account and policy contacts are available.

Change requests

To request correction, access or removal of personal data, use the protected support contact and describe the exact record involved.

Answers About unit888 Legal

These Legal answers cover the questions we expect before an account is opened or a payment record is checked. They explain the practical route for access, personal data, cookies, retention and policy contact. Where a question depends on location, we use the same wording shown in our notice: access depends on local law and is available where local law permits.

unit888 Legal covers account access, phone verification, personal data, cookies, payment records, policy changes and contact requests. It also explains that access depends on local law, so you should check your local eligibility before opening or using an account.

Yes. Access depends on local law. Where local law permits, we may ask for accurate account details and phone verification before access. If your region or account status raises a policy question, use the protected support route shown after login.

We may use a DANA, OVO, GoPay or QRIS reference to match a payment record with your account. If the name, phone detail or receipt status does not align, the transaction may pause while we request clarification through the account support route.

We use details needed for account access, phone verification, payment matching, security and policy contact. The exact request can vary by account step. Send any requested detail only through the protected route shown in your account, not through an open message.

You can request access, correction, restriction or removal through the Legal contact route. We may verify your account first, and some records may need to remain for an active payment, security or policy duty. We will explain the applicable reason.

A cookie may keep your mobile browser connected to the correct session and account step. Clearing cookies can sign you out or prompt phone verification again. If that creates a policy or access concern, contact support from the account route.

Use the support contact displayed inside your account and name the clause or notice you are asking about. For a DANA, OVO, GoPay, QRIS or bank transfer matter, add the visible receipt reference so we can check the correct policy record.