Reference

Privacy Policy for Your unit888 Account

unit888 Privacy Policy explains how we use account, wallet and device details when you open an account, verify your phone and enter the lobby.

Account clarityWallet status checksMobile data choicesPolicy contact path
Explore Our Lobby Read FAQ
unit888 Privacy Policy for Your unit888 Account
CONTACT YOUR WAY

Get Help With Privacy Requests

A clear contact route matters when a privacy question affects your account or wallet status.

Account contact Open the support contact from your account area and state whether you want access…
Wallet questions For a DANA, OVO, GoPay or QRIS privacy question, include the relevant transaction reference…
Access concerns If a sign-in alert or device change concerns you, tell us which device path…
DATA HANDLING

How We Handle Your Account Data

Our privacy process follows the account actions you take rather than treating every visit the same way.

Account records

We store the details needed to create and maintain your account, including contact data, phone verification status and sign-in history.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account action can create a reference, amount status and matching time…

Cookies and sessions

Cookies and similar device storage can keep a signed-in session working and remember basic choices.

Device protection

We may record browser type, device signals, login time and approximate network details to identify unusual access.

Retention choices

We keep personal records while they support account administration, payment reconciliation, security checks or a legal obligation.

Request changes

You may ask us to access, correct, restrict or delete eligible personal data through the account contact path.

Privacy Policy Answers for unit888

These questions focus on the points Indonesian account holders usually need before opening access: what is collected, why wallet references appear, how device checks work and where to send a request. Each answer refers to this Privacy Policy, not to general lobby functions. If your situation is unusual, use the signed-in support contact and describe the exact account step involved.

The unit888 Privacy Policy covers account details, phone verification, sign-in events, device signals, cookies, support messages and payment references. It explains why we use each category, how we protect access and how you can request access, correction, restriction or deletion where the law allows.

When you use DANA or QRIS, we may retain a transaction reference, status and matching time so the account record can be reconciled. We do not need your wallet password for that check. The same approach can apply to OVO, GoPay, bank transfer and virtual account routes.

Yes. The Privacy Policy includes browser and device signals used to keep a mobile session active, detect unusual sign-in behaviour and request phone verification after a device change. Clearing cookies can end the session, so you may need to complete the account access step again.

Use the support contact shown after you sign in and ask for a copy of the personal data linked to your account. Include the account contact detail and describe the request clearly. We verify ownership before sending records and may retain some data for a legal or security reason.

You can request a correction through the account contact path when a contact detail, verification record or other eligible field is inaccurate. Tell us what appears incorrect and what should replace it. We may request an account check before changing the record.

We keep records while they are needed for account administration, payment reconciliation, security checks, support handling or a legal obligation. After that purpose ends, we remove, restrict or separate the data from direct identifiers. The exact period can depend on the record and applicable local law.

Start with the support contact available in your signed-in account and label the message as a Privacy Policy request. Mention whether your question concerns cookies, device access, wallet references or account data. We use your account details to route the request without exposing personal data publicly.

Related Pages

unit888 Indonesia Lombok Lagoon Megaways FAQ Account information Access guide